Infrastructure|UP Time Tier III, TR3 TÜV Rheinland and SOC

Tier III

The Uptime Institute’s tier system classifies Data Centers according to their infrastructure, based on redundancy standards.

The Tiers are extremely important to ensure infrastructure availability for your company, guaranteeing that the environments are always available to avoid any risk to your operations.

The Uptime Institute applies the Tier standard to assess the level of quality and reliability of the entire infrastructure supporting Data Centers.

Benefits for your company

  • Availability of 99.982%, and Ascenty guarantees 100% infrastructure availability;
  • Infrastructure with redundant capacity components to ensure an availability of 99.982%;
  • Multiple independent distribution paths servicing IT equipment;
  • Dual-feed IT equipment fully compatible with the local architecture topology.


The TR3 certification by TÜV Rheinland attests the Data Center’s compliance with required specifications related to the project, assembly, installation, operation, maintenance, sustainability, and technical documentation, as well as the execution of works, integrated commissioning tests, and operation audits.

The certification rules are based on the ANSI/TIA 942 – Telecommunications Infrastructure Standard for Data Center. In addition, the review process encompasses a wide range of different criteria, such as monitoring measurements, tests, verifications of operation and performance of equipment, accessories and systems (cooling, security, access control, CCTV, fire detection/firefighting, and electrical networks), in addition to processing and interface among all agents, across different environments and normal use conditions.

Benefits for your company

  • Guaranteed Data Center availability and security;
  • Ascenty’s commitment with the quality of systems and the workforce operating Data Centers;
  • Infrastructure with redundancy capacity for all systems.


Besides complying with the Tier system standard, Ascenty also holds the SOC certifications. Both certifications attest to the efficiency of our processes and controls of physical security.

Benefits for your company

  • Compliance requirements: demonstrate to regulatory agencies that all controls are implemented, operating and duly monitored.
  • Additional cost savings with auditors, since Ascenty’s certification is an added benefit to your company.

Compliance Management|ISO 37301

The purpose of the certification is to help the organization develop and disseminate a positive culture of compliance, with solid and effective risk management applied to all company activities. This new seal not only complements ISO 37001, on anti-bribery management – which Ascenty has also earned. It comprehensively audits all of the company’s processes. Case in point, employees, suppliers and customers are now fully monitored from the beginning of the contract until its termination and their conduct and also the legislation and best practices applied to each stage of service delivery are assessed.

Information Security|ISO 27001

The growing volume of information available and constant threats to corporate environments require more investment and attention from companies. The ISO 27001 standard was created in this scenario to establish the global standard for Information Security management in IT environments.

The ISO 27001 is granted by the International Organization for Standardization (ISO), the leading certifying organization in the development and publication of international standards. The ISO defines the proper standard to establish, implement, operate, monitor, review and manage Information Security Management Systems. The ISO 27001 covers more than 100 aspects, such as:

  • Information Security Organization and Policies;
  • Access Control;
  • Encryption;
  • Supply Chain;
  • Human Resources, among several others.

Benefits for your company 

The ISO 27001 certification acknowledges Ascenty’s commitment to protect the strategic value of its customers’ information, across all aspects and stages:

  • Reliability – restricting access to information;
  • Integrity – ensuring that the original content and characteristics of information are preserved, even when the information is processed;
  • Availability – keeping the information always available for its rightful use.

Services|ISO 20000

Finding a reliable partner for your company raises a few questions. This is also true when contracting a Data Center. Will the IT infrastructure available be enough? Is it aligned to the business needs? Do they have proper technical support?

Considering these doubts and uncertainties, the International Organization for Standardization (ISO) created the ISO/IEC 20000 certification: the first global standard specifically targeting the quality of IT services. It reassures businessowners that the contracted solutions and/or partners comply with best practices and constantly improve all services offered.

Benefits for your company

  • Assurance that all services are standardized and based on best market practices;
  • Assurance of efficient control over the quality of contracted services;
  • In addition, this certification reassures Ascenty’s total dedication to service each client based on their specific needs.

Financial Transactions|PCI-DDS

The higher the volume of financial transactions, the more attempts of fraud, password theft and other virtual threats. The PCI Security Standards Council was created to tackle these threats: an organization created under an initiative of the payment industry. Its goal is to develop and disseminate security standards regarding data protection.

The PCI standard was created in 2006 by a committee featuring the top credit card brands worldwide. From that point on, the IT environment security requirements to process data from these cards were established. The PCI-DSS (Payment Card Industry Security Standard) ensures the security of environments and protection of data from credit card transactions

Benefits for your company

With the PCI-DSS certification, Ascenty ensures full compliance with international security requirements to process credit cards, including the protection of credit card data environments against unauthorized access.

Quality Management|ISO 9001

Focusing on the excellence of services delivered, quality management ensures to clients and suppliers a standardization based on a set of technical standards outlining a quality management model. To ensure superior efficiency, a documentation management process was implemented to reach specific quality goals, creating processes and procedures to boost efficiency and quality in our staff’s activities.

The benefits of the ISO 9001 extend across multiple business areas. Evidently, market expansion and visibility is one of the most sought after, but it is important to remember that “Quality” applies to all meanings, both professionally and personally.


  • waste reduction;
  • identification of problems in processes;
  • customer loyalty;
  • greater internal organization